Resume

Designer
Akers Media Group, Leesburg, FL
Sept 2024 – Present

• Lead the design and creative direction for all agency-based projects, overseeing copywriting, art direction, and visual execution across print, digital, and social media platforms.

• Partner with cross-functional teams to design and layout magazine features, advertisements, and cover/section designs, ensuring high-quality, cohesive visual storytelling.

• Manage the content upload and backend operations of WordPress-based websites, ensuring timely and accurate updates and seamless content management.

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Executive Marketing Support
VITAS Healthcare, Clermont, FL
April 2024 – Sept 2024

• Played a key role in supporting market penetration efforts for the Lake-Sumter County program, targeting skilled nursing facilities, hospitals, doctor’s offices, and primary care settings.

• Managed internal invoicing and procurement processes, ensuring accuracy and operational efficiency.

• Provided direct operational support to the Director of Market Development, assisting with a wide range of strategic and administrative tasks.

 

Medical Staff Coordinator
Virginia Mason Franciscan Health, Seattle/Silverdale, WA
July 2022 – July 2023

• Provided sole operational support for over 2,150 healthcare providers across two medical centers, ensuring smooth day-to-day operations.

• Streamlined credentialing processes, increasing approvals by 10% through process improvements and quality assurance initiatives.

• Played a key role in modernizing medical records to meet 21st-century standards, contributing to improved operational efficiency.

 

Employment Gap
Guam, USA
Nov 2020 – July 2022

• Relocated with military spouse to Guam. Focused on completing final term of MBA program and preparing for PCS move, originally scheduled for June 2021 but delayed until early 2022.

 

Creative Director
South Santa Rosa News, Navarre, FL
June 2017 – Oct 2020

• Developed and implemented innovative UX strategies for both digital and print media to improve content management efficiency and increase advertiser retention.

• Drove a 20% revenue increase by overhauling marketing strategy and cultivating strategic partnerships with key stakeholders.

 

Web Designer
Costco Wholesale, Issaquah, WA
Sept 2015 – June 2016

• Managed CRM visual strategies and supported promotional campaigns, contributing to increased customer engagement and driving sales growth.

 

Marketing Manager
Simon Golub, Seattle, WA
Mar 2013 – Sept 2015

• Spearheaded successful rebranding initiatives, achieving a 5% increase in new customer acquisition and reactivating 10% of dormant accounts within six months.

• Led cross-functional teams across North America and internationally to enhance marketing promotions and streamline operational processes.

 

Previous Advertising/Marketing Roles:

• Freelance Art Director, Seattle, WA — Oct 2012–Mar 2013

• Art Director, Blue Sky Agency, Atlanta, GA — Sept 2011–Sept 2012

• Graphic Designer, JWT–Atlanta (now Wunderman Thompson), Atlanta, GA — Apr 2008–Sept 2011